MobiTreat operates within a browser, making it compatible with any device (e.g., computer, tablet, or smartphone) that has internet access. Whether you choose to purchase your own devices or utilize existing POS systems, there's no need to invest in new hardware. With MobiTreat, orders can be printed at multiple locations, including different kitchens and bars, and it seamlessly integrates with KDS kitchen display screens. Payment transactions go directly into your own account, with rates of your choosing, using swipe, nearfield, chipcard, and handheld payment terminals. Our platform runs on POS screens, tablets, and smartphones, catering to both waiters and customers for self-ordering or hybrid ordering. All system features are customizable to fit your store's specific settings and preferences.

With our timer-driven menu visible on the customer's phone, you have the flexibility to cater to their needs: whether it's dining in, ordering to go, curbside pickup, or delivery, all based on their selections. At checkout, customers have the option to pay with a credit card or select to pay at the register. For dining in, the waiter can attend to the table while simultaneously allowing hybrid ordering. This means that customers can add to their tab, pay the tab on their phone, or order and pay through the waiter.

Messaging: Submitted orders will be promptly printed and/or displayed on tablets in designated areas such as the kitchen, bar, or any defined department where products are prepared. Once the chef marks the order as ready, a message is automatically sent to the waiter or busser, notifying them that the food is ready for service. This streamlined process enables your staff to focus on attending to customers in the dining room rather than waiting in the kitchen for orders to be ready. For curbside orders, the restaurant receives a message sent by the customer indicating that they have arrived at the curbside. This message is printed on selected printers and displayed on screens to ensure prompt attention to curbside pickups.

Customer complaints are carefully monitored and promptly resolved by our team. Feedback from customers is sent via email and also printed in the store for easy reference. Additionally, our ordering process comes with extensive logging information, providing detailed insights into every step of the process. This ensures transparency and allows for thorough analysis of order-related activities.

MobiTreat has implemented robust alert systems and fail-over mechanisms to ensure the smooth operation of your system. Our team constantly monitors your system and will promptly notify you of any issues detected. In the event of an internet outage, the system will automatically halt online orders until connectivity is restored. However, the POS will seamlessly transition to offline mode, allowing continued operation. You'll receive alerts if your printer is turned off or runs out of paper. Additionally, we proactively check for issues such as slow computer performance due to malware, ensuring optimal system performance at all times.

With MobiTreat, you can streamline call-in orders by centralizing them through a call center, even if you have multiple locations. This efficient setup enables you to manage phone orders centrally while efficiently serving food from different locations. By consolidating call-in orders, you can significantly reduce labor costs and enhance operational efficiency.

MobiTreat's self-ordering and hybrid ordering features are designed to be fast, transparent, and efficient, allowing you to optimize your operations. By minimizing the time spent on order processing, you can redirect your focus towards producing quality food. Our platform empowers you to grow your business without being burdened by hidden transaction fees like credit card residuals. With MobiTreat, you can concentrate on what you do best: selling quality food. This focus on excellence is what drives your business to the top.