MobiTreat
is an all in one POS/Online ordering system running in the cloud. We operate as the IT department of your restaurant business. The system combines Point of sale, Online ordering and Reporting into one corporate system. Operations are monitored and managed remotely, also staff members can be trained and helped remotely. We will call you if we notice a technical issue rather than you call us. Producing orders can be done from any devices that have an internet browser like Smartphones, Tablets or POS terminals. Staff members as well as customers can place orders from a mobile device, sending tickets to multiple kitchens if needed. Split checks are calculated automatically and are paid during settle to the waiter or directly via the customer phone. The system has all main POS functionalities like sales, payroll and inventory and is very simple to use. It can work with one store or multiple stores and has the possibility of a corporate product menu with specific restaurant overrides. The system is accessible based on your authorizations at any location via the internet, making it possible to monitor or process the EOD tasks from home. During the day, Sales graph and labor percentages will update in real time and EOD totals will be send by email or can be pulled up on your phone.
Here are some of the mean features:
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POS, Kiosk and Order online
- Waiters and Cashiers can place an order on a POS touch screen computer.
- Customers can place an order on a Point of Sale Kiosk.
- Waiters and customers can place orders at the table via a tablet or a Smartphone.
- Dining in
- Customers can place an order while sitting at the table. They can order and pay or send a message to the waiter.
- Optional Hardware. You can provide your own low-cost devices or use a device from us.
- Handheld device for waiters. You can use any tablet or Smartphone to place orders. Customers can view and pay the tab on their Smartphone while sitting at the table.
- Orders to go
- Online ordering feature where customers order and pay on their smartphone on the way home. By skipping the line, they avoid waiting when they arrive.
- Delivery
- Customers can order and pay for food and have it delivered at home. We integrate with some Online delivery companies which saves you typing the order into the POS. Lately it may be a cheaper to deliver food yourself since cost are rising by the monopolies of some of these companies. We have maps and a driver screen in the system.
- Curbside
- With this feature the customer can order and pay via the Smartphone, and collects the food in the car to avoid parking fees or taking out the kids or pets. By arriving, the customer simply prints a message in the store "I have arrived" allowing you to bring the food outside or to the window.
- MobiTreat coupons
- Attract customers with MobiTreat coupons. Coupons can automatically apply, may be issued by typing in a coupon code, can be limited by total quantity, have a minimal purchase amount, are on a time schedule and/or limit to one per customer account.
- Loyalty points
- The system will remember your customer favorite items and record customer visits. Loyalty points can be accrued by MobiTreat or Sailplay based on your settings.
- Feedback system
- Customers will have a direct channel to restaurant management via the feedback system. If you do not want to answer feedback yourself, MobiTreat will takes care of your customers by your indications. We will monitor and handle all issues reported by customers, making sure that the customer relationship is managed and ends up on a positive note for both parties. We will maintain customer handling based on your directions.
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Gift cards
- We integrate with gift card providers. Gift cards can be loaded on a plastic card or send by email with a Gift card number and password.
- IT department
- MobiTreat can be your IT department taking care of your website, domain names, emails etc. Please know that MobiTreat will bring restaurant and IT experience to the table.
